Travel China Guide Reviews

TravelChinaGuide.com offers a variety of private and group tours with prices that cater to different budgets. For example, an 8-day private tour covering Beijing, Xi'an, and Shanghai starts from USD 1457, while a more extensive 15-day private tour that includes a Yangtze Cruise and visits to Suzhou is priced from USD 3023. They also provide China train ticket booking services, with a focus on customer convenience and satisfaction. The company emphasizes no hidden costs and a transparent pricing policy, ensuring travelers are aware of the total cost upfront. Prices are competitive, aiming to provide value for money while maintaining high service standards.

TravelChinaGuide.com is renowned for its tailor-made tours, which are highly sought after for their flexibility and personalization. Among the most popular products are the Best of China and Classic China with Yangtze Cruise tours, which offer comprehensive itineraries covering iconic destinations like Beijing, Xi'an, and Shanghai. The China Small Group Tours are also favored for their competitive pricing and inclusion of all major sights, providing an intimate and enriching travel experience. Additionally, the company's commitment to no shopping promises ensures that travelers enjoy authentic experiences without the pressure of unwanted shopping stops.

TravelChinaGuide.com accepts a variety of payment methods to accommodate their customers. They accept major credit cards including VISA, MasterCard, JCB, and Diners Card. For those preferring direct bank transactions, wire transfers are also an option. Additionally, the company accepts PayPal payments, which can be convenient for quick and secure transactions. For customers who choose to pay by check, it is important to note that it may take 30-45 working days for checks to be cashed in China. Therefore, for urgent bookings, it is advisable to consult with the company in advance to ensure timely reservations. The inclusion of a transfer fee by PayPal should be considered when opting for this payment method.

TravelChinaGuide.com offers a comprehensive return policy which includes assistance for flight changes and refunds for the unused portion of the tour. If a customer wishes to return home immediately, the company will assist in making flight changes with the airline at the first instance. The refund will be calculated based on the unused portion of the tour. As for the shipping policy, it mainly pertains to the booking of train and entrance tickets. The booking service fee is low, and they offer one-on-one expert English service, pre-booking consultation, and efficient after-sale support. The reservation procedure is straightforward, requiring full payment to confirm a booking, which can be made through various payment methods including PayPal, WeChat, Alipay, and China domestic bank transfer. Changes and cancellations are subject to certain conditions and fees, with free changes allowed before the ticket is issued and up to 8 days before the train departure date. Cancellations after ticket issuance incur a fee of 20% of the ticket par value, and the service fee is non-refundable. Changes and cancellations within 24 hours of departure are not accepted. It's important to note that the departure station and passenger information cannot be changed once the ticket is issued, and any second-time change is considered a cancellation.

To book train tickets on TravelChinaGuide.com, start by searching for the desired train and schedule on the website. Once the travel plan is set, proceed to book tickets online, which is a hassle-free process. The website offers one-to-one English service and 24/7 customer support, with an unbeatable service fee per ticket. Payment can be made through various methods including PayPal, Credit Card through PayPal, Wire Transfer, Alipay, and WeChat Pay. After payment, tickets are confirmed, and any changes or cancellations are subject to conditions and fees. For groups traveling together, adjacent seats are booked whenever possible. E-tickets can be used directly at the station after identity verification, making the boarding process smooth and convenient. Remember, changes and cancellations within 24 hours of departure are not accepted, and the departure station and passenger information cannot be altered after ticket issuance.